Frequently Asked Questions
How long does the battery of my Float last?
This depends on the usage situation, but it will last longer than your fermentation!
To be save we recommend to charge your Float after every time you use it.
How long does it take to charge my Float?
In theory (...) this will take 3 hours and 24 minutes, given that your USB adapter can provide more than 1 A.
In practice we recommend to charge your Float overnight, in this case you can be sure it is charged. Be sure the Float is turned off while charging.
There is a charging indicator on the Float, if the LED turns from red to green, the Float is charged.
Is my data available for download?
Yes, you can download all brew data as csv files. Just go to the brew from which you want your data, and below the brew graphs there will be a link to the csv files.
Will the My Brewbrain Personal account always be free?
Yes, the personal account will always be free of cost. We are developing premium features that will be available for a small fee.
Why doesn't my user account work?
There can be several reasons why your user account doesn't work:
Your user account has not been activated yet.
In this case you have received an email, but you have not confirmed that mail yet.
An error message hinting you to check your email should be visible in this case.
You entered incorrect credentials
An error message telling you that the user cannot be found is displayed.
My Float is not registering any data points!
There can be several reasons why your float doesn't register any data points:
- The Float is in the incorrect mode: Switch float to measurement mode
- The battery is empty: Charge battery
- Lack of WiFi signal: Take the product out of your fermenter and place it close to your router. If in this situation data is received, check your wifi setup to improve the connection.
My Float is not registering all data points!
In most of the cases the wifi connection is not strong enough to transfer the data to your network. It is recommend to position your router close to the fermentation setup to have the best signal.
In the right lower corner of your brew you will see the "WiFi signal". The minimum strength needed for good reception is at least -70 dB. When your signal is lower than this, try to improve the signal by placing your extender/router closer to the fermenter.
Also: Check our "Dealing with bad wifi reception" document
My question is not listed!
Please don't hesitate to contact us: firstname.lastname@example.org