FAQ

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Product information

Troubleshooting

  • iPhone users beware!
  • Why doesn't my user account work?
  • I haven't received a registration e-mail!
  • My Float is not registering any data points!
  • My brew is missing some data points!
  • When I set my float to ‘Setup’ mode, I do not see a WiFi network with its serial number
  • I see the WiFi network from the Float during setup mode, but I cannot connect to the network
  • During the setup process, my phone disconnects from the Float
  • How to perform a factory reset
  • My Float shows negative Plato (°P) measurements

WiFi settings

  • Recommended WiFi settings

Other questions